Safe & Responsible Play

trendbet Responsible Gaming

At trendbet, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. We are committed to providing every Filipino player with the tools, information, and support needed to keep gambling a safe and enjoyable pastime.

Gambling is addictive. Know when to stop.
trendbet supports PAGCOR's responsible gaming framework. Must be 21 years or older to play.

21+
Age Restriction

Casino-style gambling in the Philippines is strictly for adults aged 21 and above. trendbet enforces this requirement at registration and throughout your account lifecycle.

Your Responsible Gaming Toolkit

trendbet gives every player direct control over their gaming habits. These tools are available free of charge to all registered players — no questions asked.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your trendbet account. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be lowered instantly but increases take 7 days to take effect — giving you time to reconsider.

Session Time Limits

Choose a maximum session length — from 30 minutes to 8 hours. When your session timer expires, trendbet will automatically log you out. You can also enable reality check pop-ups that remind you how long you've been playing and how much you've wagered during the session.

Cooling-Off Period

Need a short break? Activate a cooling-off period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During this time, your trendbet account is suspended and you cannot log in, deposit, or place bets. The cooling-off period cannot be cancelled once activated.

Self-Exclusion

If you feel your gambling is getting out of control, trendbet's self-exclusion tool allows you to permanently or indefinitely close your account. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period. This is the strongest tool available.

Reality Checks

Enable periodic on-screen notifications during gameplay that display your current session duration and total amount wagered. Reality checks are a gentle but effective reminder to pause, reflect, and decide whether to continue playing — a small nudge that can make a big difference.

Loss Limits

Set a maximum amount you are willing to lose in a given day, week, or month. Once your loss limit is reached, trendbet will prevent further bets until the period resets. This tool helps you stay within your personal budget and avoid chasing losses — one of the most common signs of problem gambling.

How to Access Your Tools

All responsible gaming tools are built directly into your trendbet account dashboard. You don't need to contact support to activate most of them — they're available 24/7, right at your fingertips. Here's how to get started:

Step 1 — Log In to trendbet

Access your trendbet account using your registered email and password. All responsible gaming settings are found in your account profile section.

Step 2 — Go to Responsible Gaming Settings

Navigate to "Account Settings" and select the "Responsible Gaming" tab. All available tools — deposit limits, session limits, cooling-off, and self-exclusion — are listed here.

Step 3 — Set Your Limits

Choose the tools that work best for you. You can activate multiple tools simultaneously. Changes that reduce your limits take effect immediately; increases require a 7-day cooling period.

Need Help? Contact Support

If you need assistance activating any responsible gaming tool, or if you want to request self-exclusion urgently, trendbet's support team is available 24/7 via live chat or email at [email protected].

Signs of Problem Gambling

Problem gambling can affect anyone — regardless of age, income, or background. Recognizing the warning signs early is the first step toward getting help. Ask yourself honestly: do any of these apply to you?

01 Do you spend more money on gambling than you originally planned, or more than you can afford to lose?
02 Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
03 Have you tried to win back money you've lost by gambling more — also known as "chasing losses"?
04 Has gambling caused problems in your relationships, work, or finances in the Philippines?
05 Do you hide your gambling activity from family members or close friends?
06 Do you gamble to escape stress, anxiety, depression, or other emotional difficulties?
07 Have you borrowed money, sold possessions, or neglected bills in order to fund gambling?
08 Do you find yourself thinking about gambling constantly, even when you're not playing?
If you answered "yes" to two or more of these questions, you may be experiencing problem gambling. Please use trendbet's self-exclusion tool immediately and seek professional support. You are not alone — help is available across the Philippines.
Support & Resources

You don't have to face problem gambling alone. trendbet encourages all players who need help to reach out to professional support services available in the Philippines.

PAGCOR

The Philippine Amusement and Gaming Corporation oversees responsible gaming standards for all licensed operators in the Philippines, including trendbet.

NCMH Philippines

The National Center for Mental Health provides mental health services and counseling for Filipinos dealing with addiction, including gambling disorder.

Gamblers Anonymous

A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from gambling addiction.

trendbet Support

trendbet's dedicated responsible gaming support team is available 24/7. Contact us via live chat or email to activate self-exclusion or discuss your options confidentially.

trendbet's Commitment to You

trendbet takes responsible gaming seriously — not just because it is required by our operating license, but because we genuinely care about the wellbeing of every Filipino player on our platform. From Manila to Cebu, Davao to Quezon City — we want trendbet to be a place where people come to have fun, not to develop harmful habits.

Our responsible gaming program is built on four pillars: Prevention (age verification, KYC checks), Protection (deposit limits, loss limits, session controls), Intervention (reality checks, cooling-off periods), and Support (self-exclusion, referrals to professional help).

trendbet staff are trained to identify signs of problem gambling and to respond with empathy and professionalism. If our team notices unusual patterns in your account activity, we may proactively reach out to check in — always with your best interests in mind.

Tips for Healthy Gambling
  • Set a strict budget before you start playing and stick to it — treat it like entertainment spending, not an investment.
  • Never gamble with money you cannot afford to lose, including rent, bills, or money set aside for your family's needs.
  • Take regular breaks during gaming sessions. Step away, have a snack, and come back with a clear head.
  • Do not gamble when you are feeling stressed, depressed, or under the influence of alcohol. Emotional states impair decision-making.
  • Keep gambling in perspective — it is one form of entertainment among many. Balance it with other hobbies and social activities.
  • Talk openly with someone you trust if you feel your gambling is becoming a problem. Asking for help is a sign of strength, not weakness.
  • Remember: the house always has an edge. Gambling is never a reliable way to make money or solve financial problems.
Self-Exclusion: Your Strongest Option

Self-exclusion is the most powerful responsible gaming tool available on trendbet. When you activate self-exclusion, your account is immediately suspended — you will not be able to log in, deposit, or place any bets for the duration of the exclusion period.

trendbet offers the following self-exclusion options:

Short-Term

6 months — suitable for players who want a meaningful break and time to reassess their gambling habits.

Medium-Term

1 to 3 years — recommended for players who have identified a gambling problem and are seeking recovery.

Permanent

Indefinite exclusion — for players who wish to permanently close their trendbet account with no option to return.

Immediate

Contact trendbet support 24/7 for urgent self-exclusion. We will suspend your account within the hour.

Important: Once self-exclusion is activated, trendbet will not accept any requests to reopen the account until the exclusion period has fully elapsed. Any remaining balance will be returned to you via your registered payment method.
Ready to Take a Break?

If you feel you need to step away from trendbet, we fully support your decision. Log in to your account and navigate to Responsible Gaming settings, or contact our support team directly.

Self-exclusion requests are processed within 24 hours. Urgent requests via live chat are handled immediately.

[email protected]

Government ID
Selfie Verify
21+

trendbet verifies the age and identity of every player during registration. No exceptions. No workarounds.

Age Verification & KYC

The minimum legal age for casino-style gambling in the Philippines is 21 years old, as prescribed under PAGCOR regulations. trendbet strictly enforces this requirement and will not allow any person under the age of 21 to register, deposit, or play on the platform.

During registration, all trendbet players are required to complete a Know Your Customer (KYC) verification process. This involves submitting a valid Philippine government-issued ID — such as a PhilSys National ID, passport, driver's license, SSS ID, GSIS ID, or PRC ID — along with a selfie for facial verification.

trendbet's KYC process serves two important purposes: it confirms that you are who you say you are, and it verifies that you meet the 21+ age requirement. Accounts that cannot be verified will be suspended pending document submission.

Underage Gambling is Illegal. Any person found to have provided false information to circumvent trendbet's age verification process will have their account permanently closed and any winnings forfeited. trendbet may also report such cases to the relevant Philippine authorities.

Play Smart, Play Safe

Enjoy trendbet — Responsibly

trendbet is designed to be fun, fair, and safe for every Filipino player. Use our responsible gaming tools, stay within your limits, and remember — gaming is best enjoyed as entertainment, not as a way to make money.

Must be 21 or older to play.  ·  Gambling is addictive. Know when to stop.